How is your vendor’s
Customer Support and Service?


• If your main line for customer support is an automated voice message or you have been instructed to email your support questions – you deserve better!

• When did a voice recording or email communication with no option to speak with a live person become customer support? If you and your staff have attempted to troubleshoot system and hardware issues yourself – you deserve better!

BMS Practice Solutions has a dedicated Training and Support Team. We assign a Client Service Representative to your practice. Further, you are able to reach a live technical support person from 8:00am to 5:00pm and we have an after-hours support line available in the evenings and on weekends. We also offer an online Support and Knowledge repository that is available 24-hours a day, 365 days a years. No other company out there can beat the level of service and support we provide to our clients.

Are you getting “nickeled and dimed” for:

• System updates and fixes
• Medicare updates
• Additional software licenses
• Broken hardware
• If you answered yes to any of the above – you deserve better!

BMS clients NEVER pay extra when we update our system, or when Medicare changes the rules, and there is NEVER a charge when you need to add new users or locations to your database.

We deliver the best support and service in the industry.
We Guarantee you’ll be satisfied.

Contact us now!